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Can't see unread e-mails

  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par paula24

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Hi, Hi Hi

Hello, wondering if you can help. I've had two problems recently, and not sure if they're connected:

1. An e-mail came into my inbox the other day and I briefly clicked on it but then must have knocked something because I saw some kind of warning message saying I won't be able to see replies to that e-mail. The e-mail (and warning message) then disappeared, so I asked other colleagues in that e-mail trail to re-send the e-mail to me. All three of them re-sent it but I never received it (and I don't think they got an error message to say it wasn't delivered). All other e-mails seem to be coming through fine.

2. Today my inbox is showing (4) in bold brackets as though I have 4 unopened e-mails. However when I scroll up and down the whole inbox I can't see any e-mails that are unopened.

So I'm wondering if perhaps the initial e-mail I "lost" plus my colleagues attempts to forward this e-mail are "hidden" in the system somewhere?

Any insight appreciated, thanks!

Paula

Hi, Hi Hi Hello, wondering if you can help. I've had two problems recently, and not sure if they're connected: 1. An e-mail came into my inbox the other day and I briefly clicked on it but then must have knocked something because I saw some kind of warning message saying I won't be able to see replies to that e-mail. The e-mail (and warning message) then disappeared, so I asked other colleagues in that e-mail trail to re-send the e-mail to me. All three of them re-sent it but I never received it (and I don't think they got an error message to say it wasn't delivered). All other e-mails seem to be coming through fine. 2. Today my inbox is showing (4) in bold brackets as though I have 4 unopened e-mails. However when I scroll up and down the whole inbox I can't see any e-mails that are unopened. So I'm wondering if perhaps the initial e-mail I "lost" plus my colleagues attempts to forward this e-mail are "hidden" in the system somewhere? Any insight appreciated, thanks! Paula

Toutes les réponses (1)

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UPDATE: I managed to find a solution on another thread:

Right click on the folder - properties - repair folder

And they re-appeared! So the two problems were linked...(still don't know how it happened in the first place though!)