Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Youtube Mobile (web version) sound and video sync problem

  • 8 réponses
  • 1 a ce problème
  • 17 vues
  • Dernière réponse par Paul

more options

I am having youtube video and audio sync problem. It occurs only on youtube mobile. Have can i fix it?

I am having youtube video and audio sync problem. It occurs only on youtube mobile. Have can i fix it?
Captures d’écran jointes

Toutes les réponses (9)

more options

Hi

Thank you for your question and your screenshots. I will remove the one with your EMEI as someone might unscramble it, but I can see that you are using a Huawei P30.

This same thing sometimes happens to me, and it is not nessescarily a Firefox for Android problem. I recommend closing any apps that you do not need open, and stopping the video for a short while. What might be happening is that the video and sound are not fully in sync and stopping the video gives them a chance to catch up.

Please remeber that sometimes the recorded video is not in sync and has been recorded that way - there is not much we can do about that.

more options

Hi @Paul,

Thank you for your reply. I have tested on Chrome browser under the same conditions. There is no sync issue on Chrome.

Sync problem happens on all video on Firefox.

Furthermore, terminating all apps and rebooting didn't solved the problem.

more options

Do you have any add-ons installed in Firefox for Android?

What level of enhanced tracking protection do you have set?

more options

Paul said

Do you have any add-ons installed in Firefox for Android? What level of enhanced tracking protection do you have set?

Enhanced Tracking Protection: Standard (Default) Addons: uBlock Origin, Video Background Play Fix, Google Search Fixer

Note: I removed all addons now, but nothing changed.

Modifié le par KD

more options

Are you able to share a link to the video? It would be good to try it here on my device.

more options

Paul said

Are you able to share a link to the video? It would be good to try it here on my device.

https://www.youtube.com/watch?v=TjAa0wOe5k4&t=30s On Firefox I hear the sound on the left side of the zero. About -100ms.

Modifié le par KD

more options

Paul said

Are you able to share a link to the video? It would be good to try it here on my device.

https://www.youtube.com/watch?v=TjAa0wOe5k4&t=30s

(On Firefox I hear the sound at -100ms)

more options

That video appears perfectly in sync to me. Do you have any other apps open on your Android device?

more options

Paul said

That video appears perfectly in sync to me. Do you have any other apps open on your Android device?

Nope. I killed all background apps but nothing changed.

I attached the video captured from screen: On Firefox: https://streamable.com/0p2ycm On Chrome: https://streamable.com/bryrgg

I installed the firefox beta sync problem occured on it as well.

Modifié le par KD