Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Authentification failed

  • 2 réponses
  • 2 ont ce problème
  • 2 vues
  • Dernière réponse par Tresco

Tresco
Tresco
more options

Hello I have six Orange.fr email accounts linked to Thunderbird. I can download and send emails from five of them and until recently also the sixth one. However since yesterday I get this message for this one account only "Sending of password for user [email protected] did not succeed. Mail server pop.orange.fr responded: Authentication failed". Nothing has changed on this account. I have tried putting the password in again, but still get the same message Can anyone help? Thanks in advance.

Hello I have six Orange.fr email accounts linked to Thunderbird. I can download and send emails from five of them and until recently also the sixth one. However since yesterday I get this message for this one account only "Sending of password for user [email protected] did not succeed. Mail server pop.orange.fr responded: Authentication failed". Nothing has changed on this account. I have tried putting the password in again, but still get the same message Can anyone help? Thanks in advance.

Toutes les réponses (2)

david
david
  • Top 10 Contributor
more options

All I can suggest is to check that you have six SMTP servers defined. When people report problems similar to yours, that is often the issue. If there are indeed six smtp servers, check each account to ensure they are properly assigned to account.

Tresco
Tresco Auteur de la question
more options

Hi David Thank you for your reply. Out of frustration I went into my Orange.fr account and changed the password on this particular account. Voila Thunderbird is now busy downloading the emails. It maybe that somehow the password had become corrupted?? I don't know if that's possible, but with a new password it's working