Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Trying to update computer

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par FredMcD

episfrn
episfrn
more options

I cannot access my online banking account, the only thing I can think of is since I have been getting Need for Firefox updates, I want to try that (the only suggestion the bank could make is to use only goggle. I really do not want to do that, but if I cannot get this upgrade to work I will not have a choice. Kathyann

I cannot access my online banking account, the only thing I can think of is since I have been getting Need for Firefox updates, I want to try that (the only suggestion the bank could make is to use only goggle. I really do not want to do that, but if I cannot get this upgrade to work I will not have a choice. Kathyann

Toutes les réponses (1)

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? What are the exact error messages?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.