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Incorrect account information

  • 2 réponses
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par prothalus

prothalus
prothalus
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Hi Whenever I click on my account, a dropdown appears with various bits of information. One of those shows information from my linked devices. I have an iPhone SE and a Macbook Air. However, the title for my iPhone SE reads "Firefox on Pete's iPhone 6". Elsewhere, for example in my account, it reads "Firefox on Pete's iPhone SE - which of course is correct. So, I'm just wondering why the dropdown is showing an iPhone that I cleared and sold years ago - unless, of course, you are getting mixed up between the two. I have attached two screenshots to help with this issue. Remember that there did used to be an iPhone 6 SE. But there is also a newer iPhone SE. The two are very different beasts.

Hi Whenever I click on my account, a dropdown appears with various bits of information. One of those shows information from my linked devices. I have an iPhone SE and a Macbook Air. However, the title for my iPhone SE reads "Firefox on Pete's iPhone 6". Elsewhere, for example in my account, it reads "Firefox on Pete's iPhone SE - which of course is correct. So, I'm just wondering why the dropdown is showing an iPhone that I cleared and sold years ago - unless, of course, you are getting mixed up between the two. I have attached two screenshots to help with this issue. Remember that there did used to be an iPhone 6 SE. But there is also a newer iPhone SE. The two are very different beasts.
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Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can disconnect that old device via the https://accounts.firefox.com/settings page to see if that updates the list. You will have to reconnect, so make sure you know the correct password.

prothalus
prothalus Auteur de la question
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As you can see from the screenshots and associated text, I have already visited that page and the old device does not show on the list.