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Firefox browser won't load pages, extremely slow

  • 1 réponse
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par FredMcD

BeckyBadger
BeckyBadger
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I haven't been able to use Firefox for a long time. It is extremely slow, won't load pages, I can't refresh it, it won't let me get that far because it won't load. I've uninstalled and reinstalled so many times I've lost count. I've done the suggestions I could find and have not had any luck. Please fix this issue asap as I would really like to use it but I can't if it won't load anything. It won't even let me close the program out, I have to restart my computer to get it off so I can uninstall it.

I haven't been able to use Firefox for a long time. It is extremely slow, won't load pages, I can't refresh it, it won't let me get that far because it won't load. I've uninstalled and reinstalled so many times I've lost count. I've done the suggestions I could find and have not had any luck. Please fix this issue asap as I would really like to use it but I can't if it won't load anything. It won't even let me close the program out, I have to restart my computer to get it off so I can uninstall it.

Toutes les réponses (1)

FredMcD
FredMcD
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There are several possibilities.


You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads