Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Emails not sending or receiving on Thunderbird 78.5.0

  • 2 réponses
  • 2 ont ce problème
  • 3 vues
  • Dernière réponse par Wayne Mery

steve298
steve298
more options

Thunderbird has been working fine up to today it has now stopped sending and receiving emails as have two other colleagues in my office we are all using gmail and windows 10 with eset anti virus. Emails are all appearing in gmail inbox and if i send an email from thunderbird it gets delivered but does not appear in sent folder in either Gmail or thunderbird. We have not changed any SMTP settings and all three laptops have the same problem from this morning

Thunderbird has been working fine up to today it has now stopped sending and receiving emails as have two other colleagues in my office we are all using gmail and windows 10 with eset anti virus. Emails are all appearing in gmail inbox and if i send an email from thunderbird it gets delivered but does not appear in sent folder in either Gmail or thunderbird. We have not changed any SMTP settings and all three laptops have the same problem from this morning

Toutes les réponses (2)

thomas_weber1966
thomas_weber1966
more options

I have the same issue with a bunch of other accounts. Thunderbird (75.8.0 on Windows 10 Pro) just stopped downloading mails. It seems like it is trying to connect but to no avail. As Thundberbird suddenly stopped working it seems like a larger problem connected to an update!?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/