Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Failure creating a subfolder

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par sfhowes

jeff111
jeff111
more options

Sometimes when I try to create a subfolder nothing happens. I tried a few times but still nothing. Then I created a folder called Test and it worked. Then I tried to rename Test to my real name it says that one already exists, but it doesn't show on the list. Is there a way to find the subfolders that exist but don't show, so I can get rid of them? And why is it letting me create some but not others?

Thanks. Jeff

Sometimes when I try to create a subfolder nothing happens. I tried a few times but still nothing. Then I created a folder called Test and it worked. Then I tried to rename Test to my real name it says that one already exists, but it doesn't show on the list. Is there a way to find the subfolders that exist but don't show, so I can get rid of them? And why is it letting me create some but not others? Thanks. Jeff

Solution choisie

There may already be a folder with the same name, but it's not subscribed. If this is an IMAP account, right-click the account in the Folder Pane, Subscribe..., click Refresh, and review the subscribed and not-subscribed folders.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Solution choisie

There may already be a folder with the same name, but it's not subscribed. If this is an IMAP account, right-click the account in the Folder Pane, Subscribe..., click Refresh, and review the subscribed and not-subscribed folders.