Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Since upgrading to 78.2.2 Thunderbird no longer receives mail and sending messages shows error too, but sends

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par wakeupmartin

wakeupmartin
wakeupmartin
more options

Hello,

A couple of days ago on my Windows 10 PC, Thunderbird automatically updated to 78.2.2. Since then it won't receive new messages. Nothing wrong the server end (Fasthosts), and they've checked that I'm using all the correct incoming/outgoing settings. If I go to webmail I can see new messages that aren't appearing in Thunderbird. Windows Mail app also shows new messages without a problem.

This little spinning circle thing in the Inbox tab continually spins (see image below).

When I send messages, they send but I get this message: "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors."

Thank you, Martin

P.S. I have Zone Alarm (Free) Application Control Settings set to trust (green ticks) all inbound and outbound activity of all the Thunderbird programs I could find. I also use Avast Free Antivirus.

Hello, A couple of days ago on my Windows 10 PC, Thunderbird automatically updated to 78.2.2. Since then it won't receive new messages. Nothing wrong the server end (Fasthosts), and they've checked that I'm using all the correct incoming/outgoing settings. If I go to webmail I can see new messages that aren't appearing in Thunderbird. Windows Mail app also shows new messages without a problem. This little spinning circle thing in the Inbox tab continually spins (see image below). When I send messages, they send but I get this message: "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors." Thank you, Martin P.S. I have Zone Alarm (Free) Application Control Settings set to trust (green ticks) all inbound and outbound activity of all the Thunderbird programs I could find. I also use Avast Free Antivirus.
Captures d’écran jointes

Modifié le par wakeupmartin

Solution choisie

See this topic: https://support.mozilla.org/en-US/questions/1303932

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Solution choisie

See this topic: https://support.mozilla.org/en-US/questions/1303932

wakeupmartin
wakeupmartin Auteur de la question
more options

Brilliant, thanks sfhowes! Spot on :)