We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

After reinstallation my data I synced previously with my account is not restored.

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par cor-el

more options

Please help me fix this. I had reset my windows and after I installed and signed in to my firefox account. The data from my previous sessions like bookmarks, logins and passwords are not synced with my account. Those were very crucial for my work. Please Please help me out asap.

Please help me fix this. I had reset my windows and after I installed and signed in to my firefox account. The data from my previous sessions like bookmarks, logins and passwords are not synced with my account. Those were very crucial for my work. Please Please help me out asap.

Toutes les réponses (1)

more options

Did Windows possibly create a C:\Windows.old folder with your personal data ?

You didn't reset the password for the Firefox Account used for Sync as that will wipe all data on the Sync server ?

Keep in mind that Sync isn't meant to be used as a backup, but merely to sync data to other connected devices.

See also: