Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

an receive emails but can't send them. " An error occurred while sending mail. The mail server responded 5.7.57 SMTP; Client was not authenticated to send anonymous mail"

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Matt

mvalentine9
mvalentine9
more options

Can't pull from desktop so will try and duplicate the alert

An error occurred while sending mail. The mail server responded 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM (BYAP08CA0057. namprd08. prod.outlook.com) Please verify that your email address is correct in your account settings and try again.

I have checked my email in settings and it is correct. That alert is so long and confusing I have no idea what it means. I have been using Thunderbird with my mac for nearly 4 years with no problems until now. Please assist if possible. Marianne

Can't pull from desktop so will try and duplicate the alert An error occurred while sending mail. The mail server responded 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM (BYAP08CA0057. namprd08. prod.outlook.com) Please verify that your email address is correct in your account settings and try again. I have checked my email in settings and it is correct. That alert is so long and confusing I have no idea what it means. I have been using Thunderbird with my mac for nearly 4 years with no problems until now. Please assist if possible. Marianne

Modifié le par Wayne Mery

Toutes les réponses (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Are you using the exchange addon for Thunderbird or are you using the outlook server as an IMAP mail account. Two very different things.