When I migrate TB to a new computer everything looks fine, but when I restart TB everything is gone and I get strange window
I want to migrate my profile to a new computer with the same TB version: 68.7.0. I used the document: Moving Thunderbird Data to a New Computer as published on this website. I followed the instructions in the document. When finished everything looks fine in TB. It receives email, sends email, I see all my folders, accounts and emails just like on the original computer (Windows 10).
However, when I close TB and start it again later everything is gone, see attached pic. Please check the lower part of the screenshot. I retried the procedure about 5 times, but everytime I get the same result, so every time i get the same screen as attached.
TB is installed in the default folder just as on my old computer. I changed nothing so the profile is also in the default folder and is about 4,15 Gb in size with about 10 email accounts in it. Should not be the problem.
Does anyone have a solution ?
Solution choisie
I give up. There is something seriously wrong and we don't seem to be able to figure out the problem. Obviously there is no way to do a TB migration that works on my system. As a last resort I even tried 'good old' Mozbackup and that didn't work either. In the past I have used Mozbackup often and it always did the job. Not this time.
So now I manually configured my email accounts in TB. Everything works fine now although it took an awful lot of time to get it done, but I had to move on as it is not doable to keep handling all my business email on a smartphone.
Anyway, thanks for your time and help.
Lire cette réponse dans son contexte 👍 0Toutes les réponses (2)
Solution choisie
I give up. There is something seriously wrong and we don't seem to be able to figure out the problem. Obviously there is no way to do a TB migration that works on my system. As a last resort I even tried 'good old' Mozbackup and that didn't work either. In the past I have used Mozbackup often and it always did the job. Not this time.
So now I manually configured my email accounts in TB. Everything works fine now although it took an awful lot of time to get it done, but I had to move on as it is not doable to keep handling all my business email on a smartphone.
Anyway, thanks for your time and help.
1) Uninstall Thunderbird completely 2) Remove everything from AppData\Local\Thunderbird 3) Remove everything from AppData\Roaming\Thunderbird 4) Copy your Thunderbird-backup into AppData\Roaming\Thunderbird 5) Delete parent.lock, old parent.lock, session.json and xulstore.json (not really sure which of these files causes the trouble) from AppData\Roaming\Thunderbird\Profiles\"your_profile".default 6) Install Thunderbird 7) Start Thunderbird, close it and start it again to test, if everything works just fine
If Thunderbird opens "broken" the second time you start it, repeat steps 2 and 5. This is how I managed to revive Tb several times on new machines.
Good luck.