Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

When I try to download anything from anywhere it fails.

  • 3 réponses
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par FredMcD

more options

The files still appear in my destination folder but they are all 0 KB. This problem appeared completely out of the blue. I already tried resetting Firefox and all the solutions suggested here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files

The files still appear in my destination folder but they are all 0 KB. This problem appeared completely out of the blue. I already tried resetting Firefox and all the solutions suggested here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files

Solution choisie

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (3)

more options

Solution choisie

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

more options

FredMcD said

philipp said
hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

Well that worked like a charm. Can't believe it was this simple. Thank you so much.

more options

Glad to help. Safe Surfing.