Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

How can I find saved emails after reinstalling Thunderbird

  • 1 réponse
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par sfhowes

info555
info555
more options

We had a power outage and my operating system had to be reinstalled. When I downloaded Thunderbird, it found all my new emails, but my saved and sent emails folders were gone. Can I get these back?

We had a power outage and my operating system had to be reinstalled. When I downloaded Thunderbird, it found all my new emails, but my saved and sent emails folders were gone. Can I get these back?

Toutes les réponses (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Before you reinstalled Windows, did you backup the TB profile folder, or do you have any backups? Did the reinstall create a backup of the AppData folder (hidden by default)?

Are the accounts POP or IMAP? The fact you recovered some mail suggests it's IMAP, and if so, some additional folders may be restored by subscribing to them (right-click the account, Subscribe...).