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thunderbird damaged

  • 3 réponses
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par sfhowes

didibro
didibro
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Hello, I downloaded Thunderbird yesterday however I cannot load it onto my Mac as it comes up with a message saying it is damaged? I tried downloading it a several times but the same message appears. I downloaded from Safari & Chrome. Mac operating system is masOC Mojave 10.14.3.

Are you able to assist please?

Transaction ID: 31H65536N2635950V (for my donation)

Thank you.

Hello, I downloaded Thunderbird yesterday however I cannot load it onto my Mac as it comes up with a message saying it is damaged? I tried downloading it a several times but the same message appears. I downloaded from Safari & Chrome. Mac operating system is masOC Mojave 10.14.3. Are you able to assist please? Transaction ID: 31H65536N2635950V (for my donation) Thank you.

Toutes les réponses (3)

sfhowes
sfhowes
  • Top 10 Contributor
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First, you should download the installer from the TB site, as the installer is 'signed'. Second, if you still get the damaged disk error, see this reference.

didibro
didibro Auteur de la question
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Have downloaded it several times for the TB website & does not work. Have tried it on another Mac with no joy. The reference regarding disabling through the terminal window did not work either.

sfhowes
sfhowes
  • Top 10 Contributor
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Look through this discussion as well as the comments. There is no single remedy that applies to all cases.

http://osxdaily.com/2019/02/13/fix-app-damaged-cant-be-opened-trash-error-mac/