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Firefox is very slow to start even isn safe mode

  • 7 réponses
  • 1 a ce problème
  • 10 vues
  • Dernière réponse par FredMcD

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Firefox takes 4/5s to start If I use Shift to start in Safe Mode it take 4/5s to get the Safe Mode option

Firefox takes 4/5s to start If I use Shift to start in Safe Mode it take 4/5s to get the Safe Mode option

Solution choisie

So I have been using Dependency Walker to profile Firefox and here is what I found looking at the delays:

... 00:00:00.672: GetProcAddress(0x00007FFC34590000 [c:\windows\system32\KERNEL32.DLL], "InitOnceExecuteOnce") called from "c:\program files\mozilla firefox\MSVCP140.DLL" at address 0x00007FFC261EA33C and returned 0x00007FFC311439C0. 00:00:02.515: GetProcAddress(0x00007FFC34590000 [c:\windows\system32\KERNEL32.DLL], "CreateEventExW") called from "c:\program files\mozilla firefox\MSVCP14DL0.L" at address 0x00007FFC261EA35A and returned 0x00007FFC345B0740. ...

00:02:03.984: LoadLibraryExW("c:\program files\mozilla firefox\xul.dll", 0x0000000000000000, LOAD_WITH_ALTERED_SEARCH_PATH) returned 0x00007FFC05B30000. 00:02:10.797: GetProcAddress(0x00007FFC05B30000 [c:\program files\mozilla firefox\XUL.DLL], "XRE_GetBootstrap") called from "c:\program files\mozilla firefox\FIREFOX.EXE" at address 0x00007FF71C811497 and returned 0x00007FFC06722080. ... and the main source! 00:02:11.453: GetProcAddress(0x00007FFC34590000 [c:\windows\system32\KERNEL32.DLL], "SleepConditionVariableCS") called from "c:\program files\asustekcomputer.inc\sonic suite 3\foundation\x64\SS3DEVPROPS.DLL" at address 0x00007FFC23E52BE3 and returned 0x00007FFC3115EB00. 00:02:18.984: GetProcAddress(0x00007FFC34590000 [c:\windows\system32\KERNEL32.DLL], "WakeAllConditionVariable") called from "c:\program files\asustekcomputer.inc\sonic suite 3\foundation\x64\SS3DEVPROPS.DLL" at address 0x00007FFC23E52BF6 and returned 0x00007FFC34731380. 00:02:19.000: GetProcAddress(0x00007FFC34590000 [c:\windows\system32\KERNEL32.DLL], "GetProcAddress") called from "c:\program files\asustekcomputer.inc\sonic suite 3\foundation\x64\SS3DEVPROPS.DLL" at address 0x00007FFC23E34B0B and returned 0x000000006D612190.

Removed Sonic Suite and no delays anymore... Shame is on you Asus!

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Hi Fred,

Thanks for helping

I have been trough the help links already.

Starting Windows in safe mode is the only way to get rid of the delay.

I have the same issue with Chrome. IE and Edge have no delay pb.

I have tested my PC for viruses/trojan/rootkit, etc

I have disabled my anti virus (AVG) and all the autorun entries, still the same delay.

I have been looking for some kind of startup log to review in FF but could not find any.

I wonder if the telemetry data could help if any one can make sense of it?

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I have also tried multiples version of Firefox: ESR, beta, nightly and 32 /64 bits and deleted/recreated my profile. Still same issue.

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Starting Windows in safe mode is the only way to get rid of the delay.

It is a combination of your AVG as it is scanning Firefox and connections :

and your VPN

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Hi Pkshadow,

Webshield is not installed, as a test I have remove ExpressVPN and AVG, still the same delay.

As I indicated I have also removed all the programs in the Windows autorun section and not changes.

I have done a lot of research in the last few weeks but no solution to this issue.

Does anyone knows if it is possible to get a startup log file in Firefox?

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Solution choisie

So I have been using Dependency Walker to profile Firefox and here is what I found looking at the delays:

... 00:00:00.672: GetProcAddress(0x00007FFC34590000 [c:\windows\system32\KERNEL32.DLL], "InitOnceExecuteOnce") called from "c:\program files\mozilla firefox\MSVCP140.DLL" at address 0x00007FFC261EA33C and returned 0x00007FFC311439C0. 00:00:02.515: GetProcAddress(0x00007FFC34590000 [c:\windows\system32\KERNEL32.DLL], "CreateEventExW") called from "c:\program files\mozilla firefox\MSVCP14DL0.L" at address 0x00007FFC261EA35A and returned 0x00007FFC345B0740. ...

00:02:03.984: LoadLibraryExW("c:\program files\mozilla firefox\xul.dll", 0x0000000000000000, LOAD_WITH_ALTERED_SEARCH_PATH) returned 0x00007FFC05B30000. 00:02:10.797: GetProcAddress(0x00007FFC05B30000 [c:\program files\mozilla firefox\XUL.DLL], "XRE_GetBootstrap") called from "c:\program files\mozilla firefox\FIREFOX.EXE" at address 0x00007FF71C811497 and returned 0x00007FFC06722080. ... and the main source! 00:02:11.453: GetProcAddress(0x00007FFC34590000 [c:\windows\system32\KERNEL32.DLL], "SleepConditionVariableCS") called from "c:\program files\asustekcomputer.inc\sonic suite 3\foundation\x64\SS3DEVPROPS.DLL" at address 0x00007FFC23E52BE3 and returned 0x00007FFC3115EB00. 00:02:18.984: GetProcAddress(0x00007FFC34590000 [c:\windows\system32\KERNEL32.DLL], "WakeAllConditionVariable") called from "c:\program files\asustekcomputer.inc\sonic suite 3\foundation\x64\SS3DEVPROPS.DLL" at address 0x00007FFC23E52BF6 and returned 0x00007FFC34731380. 00:02:19.000: GetProcAddress(0x00007FFC34590000 [c:\windows\system32\KERNEL32.DLL], "GetProcAddress") called from "c:\program files\asustekcomputer.inc\sonic suite 3\foundation\x64\SS3DEVPROPS.DLL" at address 0x00007FFC23E34B0B and returned 0x000000006D612190.

Removed Sonic Suite and no delays anymore... Shame is on you Asus!

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That was very good work. Well done.

Contact Sonic Suite support and let them know.