We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes constantly

  • 4 réponses
  • 11 ont ce problème
  • 1 vue
  • Dernière réponse par Helpmeou

more options

Firefox updated, now it crashed every few minutes. whats causing it?How do i show you guys my crash report?

Firefox updated, now it crashed every few minutes. whats causing it?How do i show you guys my crash report?

Solution choisie

thanks, this crash looks related to the windows on-screen keyboard that's triggering certain accessibility features in firefox.

to work around these crashes, please go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (4)

more options

hi, the easiest way to share your submitted crash reports is to enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes. thanks

more options
more options

Solution choisie

thanks, this crash looks related to the windows on-screen keyboard that's triggering certain accessibility features in firefox.

to work around these crashes, please go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

more options

Thank you phillip, seems to be stable now.