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firefox not loading search screen correctly

  • 2 réponses
  • 11 ont ce problème
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  • Dernière réponse par paulmck1

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when typing a g google search the display page will load only one or two results randomly on the page. It looks like there are gaps. When I run my mouse all over the results page it then brings up some of the missing (hidden?) search results. Odd thing is If I open a new tab, type exactly the same search criteria the search results page will load correctly. If I do this for a further 2 or 3 tabs one will not load correctly (exactly the same as the first one i described above) but others will. Has only happened since latest update installed. Have deleted and reinstalled several times. No difference.

when typing a g google search the display page will load only one or two results randomly on the page. It looks like there are gaps. When I run my mouse all over the results page it then brings up some of the missing (hidden?) search results. Odd thing is If I open a new tab, type exactly the same search criteria the search results page will load correctly. If I do this for a further 2 or 3 tabs one will not load correctly (exactly the same as the first one i described above) but others will. Has only happened since latest update installed. Have deleted and reinstalled several times. No difference.

Solution choisie

Hi, it seems there is an issue that only affects users who have turned off cleartype font rendering within their windows settings. So a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in Firefox: Firefox's performance settings https://support.mozilla.org/en-US/kb/performance-settings

If this fixes the issue please report back .

If not please try 7min fix : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer

Fyi I do not know if concerns you but please read : https://www.howtogeek.com/345946/microsoft-blocks-all-windows-7-security-updates-unless-you-have-antivirus/

Please let us know if this solved your issue or if need further assistance.

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Solution choisie

Hi, it seems there is an issue that only affects users who have turned off cleartype font rendering within their windows settings. So a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in Firefox: Firefox's performance settings https://support.mozilla.org/en-US/kb/performance-settings

If this fixes the issue please report back .

If not please try 7min fix : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer

Fyi I do not know if concerns you but please read : https://www.howtogeek.com/345946/microsoft-blocks-all-windows-7-security-updates-unless-you-have-antivirus/

Please let us know if this solved your issue or if need further assistance.

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went to the total uninstall and re-install as per your instructions and it is working a treat. Thank you so much you rock!!