How do I get pictures to load in my emails? There are only empty squares. I have MacBook Air.
When I open emails with pictures in the body of the email, there are only empty squares. How do I get them to display? Even if I click on "View this email in your browser," and it opens in another tab, the pictures still do not display. If I click on the upper left icon in the blank square itself, and choose, "view image," then it will open, but I want it to open inside the body of the email without having to take any other steps.
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And btw, if I open the emails in Safari, the pictures open immediately, no problem. So, I know it's a FF problem.
Please Refresh but do this 1st:
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
then
TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:
If is your Profile :
- https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Note: Any customization will revert back to default, you will also need to reinstall Extensions.
Please let us know if this solved your issue or if need further assistance.
Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. Firefox can show a shield icon at the left end of the location/address bar that some content is blocked by Tracking Protection, click the shield icon for more information.
You can disable this feature in "Options/Preferences -> Privacy" or via the about:privatebrowsing page that get when you open a New Private Window.
- Options/Preferences -> Privacy: "Use Tracking Protection in Private Windows"
- https://support.mozilla.org/en-US/kb/tracking-protection-firefox
- https://support.mozilla.org/en-US/kb/control-center-site-privacy-and-security-firefox
If images are missing then check that you do not block images from some domains.
- you can tap the Alt key or press the F10 key to show the hidden Menu Bar temporarily
Check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions".
Check "Tools -> Page Info -> Media" for blocked images
- select the first image and use the cursor Down key to scroll through the list
- if an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain
You can check these preferences on the about:config page and make sure they have the default value.
- permissions.default.image (1)
- network.http.sendRefererHeader (2)
There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.
- make sure your extensions and filters are updated to the latest version
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
See also: