Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

mp4 color is different on Firefox

more options

We're experiencing a strange bug. We created a page with an embedded mp4. Both of them have the same background color. On Chrome and IE the background color stays the same, but on Firefox, the video has different colors.

We created this demo so you can view the bug as well: http://downloads.perplex.eu/firefox/index.html


Hope you can help.

Kind regards,

Henk van der Velden

We're experiencing a strange bug. We created a page with an embedded mp4. Both of them have the same background color. On Chrome and IE the background color stays the same, but on Firefox, the video has different colors. We created this demo so you can view the bug as well: http://downloads.perplex.eu/firefox/index.html Hope you can help. Kind regards, Henk van der Velden

Modifié le par henkvandervelden

Solution choisie

Solution: We ended up running our video through http://www.videosmaller.com/ which strips the video of its colorprofile.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (8)

more options

HI, could you please edit out identifiable info. Thank You.

Sorry I see no difference what so ever in the video in Seamonkey, Edge or Firefox.

more options

On what page on the website can we see this MP4 video?

You can try to disable hardware acceleration in Firefox.

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

@cor-el I turned of the performance settings and the hardware acceleration, still have the same problem.

I've added a screenshot for comparison.

more options

Try to set the gfx.color_management.mode pref to 0 (zero) on the about:config page to disable Color Management.

You need to close and restart Firefox to make the change effective. See:

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

more options

@cor-el I turned the color management mode to 0, still no effect I'm afraid.

more options

Hi, do you have a transparent mask in your video?

more options

smorele said

Hi, do you have a transparent mask in your video?

At the moment I do not, I have been looking at examples that use a mask, it could be an option,

more options

Solution choisie

Solution: We ended up running our video through http://www.videosmaller.com/ which strips the video of its colorprofile.