We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Cannot change sync password "Unable to deliver email" on recovery page.

  • 3 réponses
  • 2 ont ce problème
  • 9 vues
  • Dernière réponse par guigs

ervee
ervee
more options

Hi,

I have setup a local sync server but I am using the Firefox account servers. I successfully created an account and synced! Now I'm still testing this setup so I decided to change my password. But that's where it went all wrong. I can't sign into sync anymore with my old or new password...

I tried the password reset feature. It sends me a nice email, I click the link, enter a new password two times and press "Submit new password", The page throws an error "Unable to deliver email" between "Enter a new password" and "Once you submit...". Why? You just sent me a password change email, why now complain when I actually reset my password?

I first tried this 1.5 week ago, and again today, but it still fails.

Please help. Does this have anything to do with the local server?

Thanks, ervee.

Hi, I have setup a local sync server but I am using the Firefox account servers. I successfully created an account and synced! Now I'm still testing this setup so I decided to change my password. But that's where it went all wrong. I can't sign into sync anymore with my old or new password... I tried the password reset feature. It sends me a nice email, I click the link, enter a new password two times and press "Submit new password", The page throws an error "Unable to deliver email" between "Enter a new password" and "Once you submit...". Why? You just sent me a password change email, why now complain when I actually reset my password? I first tried this 1.5 week ago, and again today, but it still fails. Please help. Does this have anything to do with the local server? Thanks, ervee.
Captures d’écran jointes

Modifié le par ervee

Toutes les réponses (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

ervee
ervee Auteur de la question
more options

Hi Cor-el. Thank you, but my problem isn't listed there. Perhaps follow the bugzilla instructions?

guigs
guigs
more options

Ervee, yes, please post the bug number or you can PM me it in order for a follow up from support.