Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

update went wrong

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par FredMcD

mrspacey83
mrspacey83
more options

Hi my system crashed a couple nights ago and when I went to restart it, the system told me I needed to update it. Upon updating it it completely cleared out ALL of my tabs that I had open that I was saving and it has deleted every single one of my bookmarks! I need this information as I work from home on my computer. I'm furious that the system did this and made me lose everything! What can I do to recover this??

Hi my system crashed a couple nights ago and when I went to restart it, the system told me I needed to update it. Upon updating it it completely cleared out ALL of my tabs that I had open that I was saving and it has deleted every single one of my bookmarks! I need this information as I work from home on my computer. I'm furious that the system did this and made me lose everything! What can I do to recover this??

Toutes les réponses (2)

CrypticTAWOG
CrypticTAWOG
more options

Have you checked Cloud? everything that "gets lost" goes to the Cloud, so try checking the Cloud to see if its there.

FredMcD
FredMcD
more options

Are you talking about your computer system or Firefox crashing?

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible