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Firefox crashes

  • 1 réponse
  • 2 ont ce problème
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  • Dernière réponse par guigs

mapegeca
mapegeca
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AbortMessage: ###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474 AvailablePageFile: 2669768704 AvailablePhysicalMemory: 1109196800 AvailableVirtualMemory: 1865187328 BlockedDllList: BreakpadReserveAddress: 426049536 BreakpadReserveSize: 67108864 BuildID: 20170802111520 CrashTime: 1504829985 InstallTime: 1504691386 MozCrashReason: MOZ_CRASH() Notes: xpcom_runtime_abort(###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 729 StartupCrash: 1 StartupTime: 1504829985 SystemMemoryUsePercentage: 44 Throttleable: 1 TotalPageFile: 3361349632 TotalPhysicalMemory: 2012528640 TotalVirtualMemory: 2147352576 URL: UptimeTS: 5.869557 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 52.3.0

Questa segnalazione contiene anche informazioni relative allo stato dell’applicazione al momento del blocco.

AbortMessage: ###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474 AvailablePageFile: 2669768704 AvailablePhysicalMemory: 1109196800 AvailableVirtualMemory: 1865187328 BlockedDllList: BreakpadReserveAddress: 426049536 BreakpadReserveSize: 67108864 BuildID: 20170802111520 CrashTime: 1504829985 InstallTime: 1504691386 MozCrashReason: MOZ_CRASH() Notes: xpcom_runtime_abort(###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 729 StartupCrash: 1 StartupTime: 1504829985 SystemMemoryUsePercentage: 44 Throttleable: 1 TotalPageFile: 3361349632 TotalPhysicalMemory: 2012528640 TotalVirtualMemory: 2147352576 URL: UptimeTS: 5.869557 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 52.3.0 Questa segnalazione contiene anche informazioni relative allo stato dell’applicazione al momento del blocco.

Toutes les réponses (1)

guigs
guigs
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.