Using website buttons
On many, many websites, buttons are unusable. On some, I can't even log in. Clicking the enter, add to cart, reply, etc., nothing happens. Yes, I've tried safe mode and still have the same problem. I've been researching this for several weeks and most sites say to make sure Java is installed. It is installed, but help sites also say Firefox no longer supports Java. OK, but if I can't do banking, order things online, read or make comments, etc., what do I do. IE works, but I so dislike IE so that's not an option. If I reset FF I'll lose my homepage which is my.yahoo and other things I have that I don't want to lose. A partial screen shot:
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Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from
Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Then restart. Poke around safe websites. Are there any problems?
I clear cookies twice a day and my cache each night. I've tried safe mode several times in the past weeks and the problem is still there. Hardware Acceleration is off and has been off for as long as I can remember. If you can think of another solution, please let me know.
Note that Java and JavaScript are different languages. To avoid confusion, see:
Note that the System Details list shows some extensions that can block content like YesScript and Adblock Plus.
Try to create a new profile to test if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.