My filter on sent messages repeats itself and won't stop until I cancel it
I receive email requests from potential customers for our services. I have configured about 50 HTML stationery templates, and when replying to a request, I just select the stationery file that best meets the request.
I would like my assistant to automatically receive a copy of all these replies, so in all my stationery templates I have included a text string (the letters "gyf").
The problem I have is that if someone writes to me, I reply with the template which contains "gyf" in the body, so the filter I have set up for sent messages automatically sends my assistant a copy. However, the filter repeats itself, also sending my assistant a copy of the copy I sent her. Unless I stop the filter, it just keeps reforwarding the same message to her.
I would be very grateful for your suggestions or any help you can offer.
Steve
Solution choisie
how about adding an and clause that excludes your assistants email address.
Body contains. and To is not [email protected]
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Solution choisie
how about adding an and clause that excludes your assistants email address.
Body contains. and To is not [email protected]
Modifié le par Matt
Many thanks, problem resolved.