Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

How do I fix the message that keeps showing the firefox server has gone down and emails will not update?

  • 1 réponse
  • 2 ont ce problème
  • 12 vues
  • Dernière réponse par user1121639

more options

For the past couple of weeks every time I open up mozilla thunderbird to check emails it says the server has been disconnected. My emails have not updated since first part of November on my laptop and I had to remove the mail app from my IPad because it kept showing error message. Other things on my laptop work fine, the internet and others applications are working just having problem with thunderbird. How can I fix the server issue?

For the past couple of weeks every time I open up mozilla thunderbird to check emails it says the server has been disconnected. My emails have not updated since first part of November on my laptop and I had to remove the mail app from my IPad because it kept showing error message. Other things on my laptop work fine, the internet and others applications are working just having problem with thunderbird. How can I fix the server issue?

Solution choisie

As I understand it, you had the same problem with both your iPad and Thunderbird. Correct?

The server in question is not a server with Firefox, but the e-mail server for your e-mail provider. Chances are they have changed the settings to correctly connect to the server, and those settings need to be updated in Thunderbird and your mail app on the iPad.

If you tell me the part of your e-mail address after the @ symbol, I can look up the correct settings for the server for you, then tell you how to change them in Thunderbird.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

As I understand it, you had the same problem with both your iPad and Thunderbird. Correct?

The server in question is not a server with Firefox, but the e-mail server for your e-mail provider. Chances are they have changed the settings to correctly connect to the server, and those settings need to be updated in Thunderbird and your mail app on the iPad.

If you tell me the part of your e-mail address after the @ symbol, I can look up the correct settings for the server for you, then tell you how to change them in Thunderbird.