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my emails are deleted without my permission

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  • Dernière réponse par Matt

pmittler
pmittler
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I ran into a problem trying to update thunderbird. I tried different things to get it to open the way it should,and now when I receive an email they will stay for a certain amount of time and then delete them

I ran into a problem trying to update thunderbird. I tried different things to get it to open the way it should,and now when I receive an email they will stay for a certain amount of time and then delete them

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Matt
Matt
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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?
  • What steps did you take right before this happened?

Please post back with this information and any other questions you might have.