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My address window has stopped functioning. How can I fix it?

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par cor-el

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My bookmarks work fine, as do links on web pages. But, if I type a correct address into my address window nothing happens when I press "Enter"! I end up having to type it into my Google search window, then clicking on a search result that will take me to the web site I needed. I don't want to have to use Chrome or Edge, both of which I hate. I LOVE my Firefox!! I am using a desktop PC with Windows 10 Home. Can anyone suggest a fix??

My bookmarks work fine, as do links on web pages. But, if I type a correct address into my address window nothing happens when I press "Enter"! I end up having to type it into my Google search window, then clicking on a search result that will take me to the web site I needed. I don't want to have to use Chrome or Edge, both of which I hate. I LOVE my Firefox!! I am using a desktop PC with Windows 10 Home. Can anyone suggest a fix??

Toutes les réponses (2)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 16.0 r0 Shockwave Flash 20.0 r0 Shockwave Flash 23.0 r0 Shockwave Flash 19.0 r0 Shockwave Flash 18.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 23.0.0. 207 Flash Player (Linux) Version 11.2. 202.644

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window