Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Unable to access one specific website with VPN connected using Firefox, other browsers work OK

  • 3 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par CFB3

more options

Using Firefox with VPN connected I can access all websites that I normally access without any issues. For one specific website, a church website, using Firefox I get a consistent 'server not found'. In the same time period I can access that specific website from Edge and Chrome. I have closed tab and retried with same result. If I disconnect VPN I can access the specific website with Firefox. Once I have connected to the website with VPN disconnected I can re-connect VPN and continue to access the website looking at various pages. So it appears that it is only the initial connection to the URL that is the issue and that is only with Firefox, not an issue with Edge or Chrome. In the same time period I have accessed multiple other websites without issue. My setup or website's setup? Help appreciated.

Using Firefox with VPN connected I can access all websites that I normally access without any issues. For one specific website, a church website, using Firefox I get a consistent 'server not found'. In the same time period I can access that specific website from Edge and Chrome. I have closed tab and retried with same result. If I disconnect VPN I can access the specific website with Firefox. Once I have connected to the website with VPN disconnected I can re-connect VPN and continue to access the website looking at various pages. So it appears that it is only the initial connection to the URL that is the issue and that is only with Firefox, not an issue with Edge or Chrome. In the same time period I have accessed multiple other websites without issue. My setup or website's setup? Help appreciated.

Toutes les réponses (3)

more options

Hi, this might not work, but it's worth a go: Delete ALL references to the website in question, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site (not from an old bookmark) again. Note: It may take a few minutes to complete the deletion.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

Sorry, appreciate the try but it did not work.

more options

Sorry, appreciate the try but it did not work.