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In Thunderbird when I use "save as", Thunderbird crashes (Program not responding). How do I fix?

  • 7 réponses
  • 1 a ce problème
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  • Dernière réponse par Matt

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Whenever I try to use "save as" Thunderbird immediately stops responding. How do I fix?

Whenever I try to use "save as" Thunderbird immediately stops responding. How do I fix?

Toutes les réponses (7)

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It crashes or is not responding? That's not the same thing.

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It is not responding which requires closing and then reopening the program.

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What is your anti-virus software?

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AVG Internet Security.

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Try to start Windows in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?

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Will give it a try, but being a novice at this business, this will take some time.

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well you could uninstall AVG and see how that goes. I would guess it is scanning the newly created file and doing it badly. Hence the hang