Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I keep getting a 'firefox.patch' to download, but it's malware.

  • 2 réponses
  • 22 ont ce problème
  • 5 vues
  • Dernière réponse par Shepherdess55

Shepherdess55
Shepherdess55
more options

I wasn't trying to download anything, simply browsing zillow for home sales and I got this 'firefox.patch' to download. Looked official, had your logo and everything, so I clicked it, and bam, my Windows Defender immediately popped up and said there was malware being downloaded and it would be removed. I went to my download folder looking for the 'firefox.patch' and found it. It still looked very official and everything. When I clicked on it, Windows Defender again popped up and deleted the entire file.

So my question is, do you have a patch for version 47.0 and is it in a 'patch' form or is this malware?

I wasn't trying to download anything, simply browsing zillow for home sales and I got this 'firefox.patch' to download. Looked official, had your logo and everything, so I clicked it, and bam, my Windows Defender immediately popped up and said there was malware being downloaded and it would be removed. I went to my download folder looking for the 'firefox.patch' and found it. It still looked very official and everything. When I clicked on it, Windows Defender again popped up and deleted the entire file. So my question is, do you have a patch for version 47.0 and is it in a 'patch' form or is this malware?

Solution choisie

Hi

We are aware of this issue are are working to resolve it. From what you are saying this is almost certainly malware.

Firefox will always update from within the browser and not from a random web page. If you ever unsure of whether you are using the most recent version, this page will walk you through how to check.

Lire cette réponse dans son contexte 👍 7

Toutes les réponses (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Solution choisie

Hi

We are aware of this issue are are working to resolve it. From what you are saying this is almost certainly malware.

Firefox will always update from within the browser and not from a random web page. If you ever unsure of whether you are using the most recent version, this page will walk you through how to check.

Shepherdess55
Shepherdess55 Auteur de la question
more options

Thanks for the quick answer. Good luck to you and your group in trying to resolve this. -- Diana