thunderbird repeatedly posts alerts about new mail
Thunderbird repeatedly posts alerts for new mail that is already in the Inbox. It is using IMAP, not POP or POP3. This is on a MBP and occurs regardless of location (at work behind firewall and on home network) and type of network connection (wireless and wired produce the same result). I have restarted in Safe Mode and it produces the same result. I have disabled virus detection and the problem recurs.
This started happening about five days ago.
See below for details:
Application Basics
Name: Thunderbird Version: 45.1.1 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:45.0) Gecko/20100101 Thunderbird/45.1.1 Profile Folder: Show in Finder Application Build ID: 20160527062949 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) mail.ak.planet.gen.nz:143, plain, passwordCleartext
OUTGOING: , mail.ak.planet.gen.nz:587, plain, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.mail.yahoo.com:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (rss) Feeds, plain, passwordCleartext
account7:
INCOMING: account7, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
Crash Reports http://crash-stats.mozilla.com/report/index/bp-ac7a8c57-226c-4c53-985b-d44ee2151202 (2/12/15) http://crash-stats.mozilla.com/report/index/bp-1ca00218-4c0c-4600-86cd-954e12130919 (19/09/13)
Extensions
Lightning, 4.7.1.1, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
dom.apps.reset-permissions: true
dom.mozApps.used: true
extensions.lastAppVersion: 45.1.1
font.internaluseonly.changed: false
gfx.blacklist.direct2d: 3
gfx.crash-guard.glcontext.appVersion: 45.1.1
gfx.crash-guard.glcontext.deviceID: 0x0d26
gfx.crash-guard.status.glcontext: 2
mail.openMessageBehavior.version: 1
mail.spotlight.enable: true
mail.spotlight.firstRunDone: true
mail.spotlight.global_reindex_time: 1373944160
mailnews.database.global.datastore.id: 29516d8e-4f56-e745-802c-57ff97b5e9a
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1465859146
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
plugin.state.adobepdfviewernpapi: 0
Graphics
Vendor ID: 0x8086
Device ID: 0x0d26
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureSkiaAccelerated: 1
AzureFallbackCanvasBackend: none
AzureContentBackend: quartz
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.12
4.12
NSS
3.21.1 Basic ECC
3.21.1 Basic ECC
NSS Util
3.21.1
3.21.1
NSS SSL
3.21.1 Basic ECC
3.21.1 Basic ECC
NSS S/MIME
3.21.1 Basic ECC
3.21.1 Basic ECC
Thunderbird repeatedly posts alerts for new mail that is already in the Inbox. It is using IMAP, not POP or POP3. This is on a MBP and occurs regardless of location (at work behind firewall and on home network) and type of network connection (wireless and wired produce the same result). I have restarted in Safe Mode and it produces the same result. I have disabled virus detection and the problem recurs.
This started happening about five days ago.
See below for details:
Application Basics
Name: Thunderbird
Version: 45.1.1
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:45.0) Gecko/20100101 Thunderbird/45.1.1
Profile Folder: Show in Finder
Application Build ID: 20160527062949
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) mail.ak.planet.gen.nz:143, plain, passwordCleartext
OUTGOING: , mail.ak.planet.gen.nz:587, plain, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.mail.yahoo.com:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (rss) Feeds, plain, passwordCleartext
account7:
INCOMING: account7, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
Crash Reports
http://crash-stats.mozilla.com/report/index/bp-ac7a8c57-226c-4c53-985b-d44ee2151202 (2/12/15)
http://crash-stats.mozilla.com/report/index/bp-1ca00218-4c0c-4600-86cd-954e12130919 (19/09/13)
Extensions
Lightning, 4.7.1.1, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
dom.apps.reset-permissions: true
dom.mozApps.used: true
extensions.lastAppVersion: 45.1.1
font.internaluseonly.changed: false
gfx.blacklist.direct2d: 3
gfx.crash-guard.glcontext.appVersion: 45.1.1
gfx.crash-guard.glcontext.deviceID: 0x0d26
gfx.crash-guard.status.glcontext: 2
mail.openMessageBehavior.version: 1
mail.spotlight.enable: true
mail.spotlight.firstRunDone: true
mail.spotlight.global_reindex_time: 1373944160
mailnews.database.global.datastore.id: 29516d8e-4f56-e745-802c-57ff97b5e9a
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1465859146
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
plugin.state.adobepdfviewernpapi: 0
Graphics
Vendor ID: 0x8086
Device ID: 0x0d26
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureSkiaAccelerated: 1
AzureFallbackCanvasBackend: none
AzureContentBackend: quartz
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.12
4.12
NSS
3.21.1 Basic ECC
3.21.1 Basic ECC
NSS Util
3.21.1
3.21.1
NSS SSL
3.21.1 Basic ECC
3.21.1 Basic ECC
NSS S/MIME
3.21.1 Basic ECC
3.21.1 Basic ECC
Toutes les réponses (3)
Note: More information
The repeated alerts only occur when the email is "unread" and in the Inbox.
MBP == Mac Book Pro?
Yes.
Model Name: MacBook Pro
Model Identifier: MacBookPro11,3 Processor Name: Intel Core i7 Processor Speed: 2.8 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Memory: 16 GB Boot ROM Version: MBP112.0138.B16
SMC Version (system): 2.19f7
OS version 10.9.5