Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I cannot access my Youtube account. Says problems with cookies

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par FredMcD

more options

I access youtube, but when I try to access my account, awindow appears saying that there are a problem with cookies with my navigator. I cleaned the cookies and the cache according instructions, but nothing happens. I still cannot access to my account,

I access youtube, but when I try to access my account, awindow appears saying that there are a problem with cookies with my navigator. I cleaned the cookies and the cache according instructions, but nothing happens. I still cannot access to my account,

Toutes les réponses (1)

more options

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

http://kb.mozillazine.org/Cookies https://support.mozilla.org/kb/Deleting+cookies