Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

How do you set up old sync using only a recovery key for Firefox 20.0?

  • 1 réponse
  • 2 ont ce problème
  • 8 vues
  • Dernière réponse par the-edmeister

schroeder_shelley
schroeder_shelley
more options

I have Sync set up on several computers. I apparently don't have an account for it, but DO have my old recovery key. How do I reset sync up on a computer that a tech erased and re-imaged?

I have Sync set up on several computers. I apparently don't have an account for it, but DO have my old recovery key. How do I reset sync up on a computer that a tech erased and re-imaged?

Toutes les réponses (1)

the-edmeister
the-edmeister
  • Moderator
more options

Sorry, having just the old Recovery Key for Sync 1.1 won't do you any good. The account name and password was needed when Sync 1.1 was active. Currently Sync 1.1 is being shut down and "new" devices devoid of information can't be connected.

See this to learn how to backup your Firefox data from one of your other devices, and then restore that data to the one that was re-imaged. https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles