Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

FireFox Sync isn't working on Android: shows no errors, does nothing

  • 2 réponses
  • 7 ont ce problème
  • 1 vue
  • Dernière réponse par GrayFace

GrayFace
GrayFace
more options

I've created a Sync account on Desktop and logged in on Android. When I go to settings and click "Synchronize" or "Sync Now" or however it's called in English version of the app it says "Synchronizing..." for a second, then goes back to showing "Synchronize" with "Last sync: never" under it. The options for what to sync are grayed out. "Logged in as" correctly shows my email. about:sync-tabs on desktop shows nothing.

FF Versions are up to date: Android: 38.0.5 PC: 38.1.0 esr

I've created a Sync account on Desktop and logged in on Android. When I go to settings and click "Synchronize" or "Sync Now" or however it's called in English version of the app it says "Synchronizing..." for a second, then goes back to showing "Synchronize" with "Last sync: never" under it. The options for what to sync are grayed out. "Logged in as" correctly shows my email. about:sync-tabs on desktop shows nothing. FF Versions are up to date: Android: 38.0.5 PC: 38.1.0 esr

Solution choisie

1. Delete completely the application firefox of your mobile.

2. Install the latest version of firefox : 39.0 (you can get here : https://www.mozilla.org/firefox/new/ you can "Refresh firefox")

3. Now you just have firefox on desktop, conect with Sync, synchronize.

4. Re-install the latest of firefox app version via Google Play

5. Connect sync via your mobile

Lire cette réponse dans son contexte 👍 3

Toutes les réponses (2)

hug0
hug0
more options

Solution choisie

1. Delete completely the application firefox of your mobile.

2. Install the latest version of firefox : 39.0 (you can get here : https://www.mozilla.org/firefox/new/ you can "Refresh firefox")

3. Now you just have firefox on desktop, conect with Sync, synchronize.

4. Re-install the latest of firefox app version via Google Play

5. Connect sync via your mobile

Modifié le par hug0

GrayFace
GrayFace Auteur de la question
more options

Thank you! For some reason the update feature in Settings was telling me that there are no updates available. Simply updating via Google Play has solved the problem.