Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox crashes

  • 1 réponse
  • 2 ont ce problème
  • 6 vues
  • Dernière réponse par philipp

Kehar
Kehar
more options

Firefox is running on a citrix server. No user has any problems except one. Sometimes he can open firefox just fine but once he closes it, the application won't start again for about 5 minutes. After that, opening firefox works again (most of the time). I filtered out the event log and I noticed event 1000 could be the problem. It's an issue with plugins as far as I can see.

Solutions I tried: Uninstall firefox and reinstall I tried starting in safe mode from command line I deleted the profile of the user

Crash-ID: bp-68326dbf-8cce-4b64-b2a9-a4eb02150511

Firefox is running on a citrix server. No user has any problems except one. Sometimes he can open firefox just fine but once he closes it, the application won't start again for about 5 minutes. After that, opening firefox works again (most of the time). I filtered out the event log and I noticed event 1000 could be the problem. It's an issue with plugins as far as I can see. Solutions I tried: Uninstall firefox and reinstall I tried starting in safe mode from command line I deleted the profile of the user Crash-ID: bp-68326dbf-8cce-4b64-b2a9-a4eb02150511

Toutes les réponses (1)

philipp
philipp
  • Moderator
more options

hello, this crash is caused by an old version of the belgian eid software on the system that is hooking into firefox (is it present only for the particular user?) - it would need to be updated to the current version: http://eid.belgium.be/en/using_your_eid/installing_the_eid_software/