Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Sync lost my all data! How to recovery ??!!

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par FredMcD

more options

When im try to sync 2nd pc, then: 1 - ok, all sync 2 - no sync data...

Im exit first 1 next 2, when im start 1 im no have sync data and od 2 thats same... It fucking creazy

When im try to sync 2nd pc, then: 1 - ok, all sync 2 - no sync data... Im exit first 1 next 2, when im start 1 im no have sync data and od 2 thats same... It fucking creazy

Toutes les réponses (2)

more options

Hi MisieQ, I understand that there is no sync data. It is unclear the steps that you took to sync the two devices however please note that all of the data is stored on the local profile for each device.

This happens when:

  • you have not yet verified the email account of the new sync account.
  • changing the password and logging in after a reinstall the data is not recoverable

I am sorry however without a back up there are no work arounds that I can suggest to recover this data.

For further questions please see the Firefox Accounts Terms of Service

more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences