We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

where are my bookmarks, please?

  • 2 réponses
  • 12 ont ce problème
  • 3 vues
  • Dernière réponse par MAREK_W

MAREK_W
MAREK_W
more options

Dear Firefox Support,

A few days ago, I was using Firefox as usual, with my bookmarks stored properly in the Bookmarks menu, and the ones I use the most in my toolbar. I have just now switched on Firefox, only to find all my bookmarks have disappeared. The favourite bookmarks I had have also disappeared, and the favourite sites I had saved have disppeared, too, since there is no toolbar. I had recently refreshed Firefox. I had many (perhaps 100) bookmarks, and they are all gone. I cannot access them, since Firefox has completely wiped them out. 

Could anyone help me, please?

Somewhat irritated Firefox User

Dear Firefox Support, A few days ago, I was using Firefox as usual, with my bookmarks stored properly in the Bookmarks menu, and the ones I use the most in my toolbar. I have just now switched on Firefox, only to find all my bookmarks have disappeared. The favourite bookmarks I had have also disappeared, and the favourite sites I had saved have disppeared, too, since there is no toolbar. I had recently refreshed Firefox. I had many (perhaps 100) bookmarks, and they are all gone. I cannot access them, since Firefox has completely wiped them out. Could anyone help me, please? Somewhat irritated Firefox User

Solution choisie

Dear JSCHR2000,

Thank you very much for your reply. Feel somewhat sheepish now, as the right-click on the tab menu certainly got everything back. Thanks again,

Happier Firefox user

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

When you use the Refresh feature, Firefox generally creates a folder on your desktop named Old Firefox Data and places your old settings files inside it. If you can find that folder, please hang onto it in case it's needed to restore your bookmarks.

You can display (or turn off) Firefox's built-in Bookmarks Toolbar using one of these methods:

  • right-click a blank spot on the tab bar (or the "+" button)
  • tap the Alt key to activate the classic menu bar > View > Toolbars
  • in Customize mode > Show/Hide Toolbars

Does your Bookmarks Toolbar have the missing bookmarks -- or any bookmarks?

And a question about the favourite bookmarks: were these on a different bar, such as the Yahoo! toolbar, or were you using the PlainOldFavorites extension to display your IE Favorites inside Firefox?

And a question about the favourite sites: do you mean on Firefox's new tab page or were they in a different place?

MAREK_W
MAREK_W Auteur de la question
more options

Solution choisie

Dear JSCHR2000,

Thank you very much for your reply. Feel somewhat sheepish now, as the right-click on the tab menu certainly got everything back. Thanks again,

Happier Firefox user