Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Download Helper won't download after last Firefox update?

  • 1 réponse
  • 3 ont ce problème
  • 4 vues
  • Dernière réponse par FredMcD

more options

Hi- after the last update for Firefox, my Download Helper doesn't download videos anymore. The little blue arrow in the toolbar highlights for a split second, like it might be downloading, but when I click on it, it says 0 bytes downloaded. Do I need to reset something?

Hi- after the last update for Firefox, my Download Helper doesn't download videos anymore. The little blue arrow in the toolbar highlights for a split second, like it might be downloading, but when I click on it, it says 0 bytes downloaded. Do I need to reset something?

Toutes les réponses (1)

more options

What one are you using? Add-on or exterior? Check for updates to that program.


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.