Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

After reinstalling firefox does not happen synchronization

  • 1 réponse
  • 8 ont ce problème
  • 7 vues
  • Dernière réponse par guigs

sdfitalia
sdfitalia
more options

After installing firefox (after formatting pc) are back in Sync with my account, but the synchronization does not occur.

After installing firefox (after formatting pc) are back in Sync with my account, but the synchronization does not occur.

Solution choisie

Hi sdfitalia, Thank you for your question. I understand that after reformatting your computer, Firefox Sync does not sync.

Did you make a back up of your profile before you reformatted? Unfortunately Sync is not meant to be a back up, however when you attached a new device to an account as far as I understand the account data will merge.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (1)

guigs
guigs
more options

Solution choisie

Hi sdfitalia, Thank you for your question. I understand that after reformatting your computer, Firefox Sync does not sync.

Did you make a back up of your profile before you reformatted? Unfortunately Sync is not meant to be a back up, however when you attached a new device to an account as far as I understand the account data will merge.