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Firefox recently started crashing

  • 2 réponses
  • 5 ont ce problème
  • 7 vues
  • Dernière réponse par FredMcD

rickyc31
rickyc31
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I am using windows 8.1 64bit These are the past 5 crash reports. I do notice the memory usage shoots up for no apparent reason. Nothing new has been installed on the computer in the past 6 months. Basically only updates are the standard windows, firefox and the flash player


09d73780-13d7-43ac-8dce-0aa73c3bc4af 9/16/2014 1:36 PM 72e084b3-e178-40b9-aefc-094c03a98a92 9/16/2014 2:40 AM bp-1781850c-f389-4bee-bb87-47eb42140916 9/16/2014 1:01 AM bp-338a7706-d75a-4fcd-8d63-a53292140916 9/15/2014 11:16 PM bp-58c34fba-ba9a-469d-ae5e-dafb62140915 9/15/2014 12:13 PM

I am using windows 8.1 64bit These are the past 5 crash reports. I do notice the memory usage shoots up for no apparent reason. Nothing new has been installed on the computer in the past 6 months. Basically only updates are the standard windows, firefox and the flash player 09d73780-13d7-43ac-8dce-0aa73c3bc4af 9/16/2014 1:36 PM 72e084b3-e178-40b9-aefc-094c03a98a92 9/16/2014 2:40 AM bp-1781850c-f389-4bee-bb87-47eb42140916 9/16/2014 1:01 AM bp-338a7706-d75a-4fcd-8d63-a53292140916 9/15/2014 11:16 PM bp-58c34fba-ba9a-469d-ae5e-dafb62140915 9/15/2014 12:13 PM

Solution choisie

hello, two of the crashes were caused by extensions - in particular the "TimeLineRemove.Com" extension that you have installed. please disable or remove it...

Disable or remove Add-ons

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philipp
philipp
  • Moderator
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Solution choisie

hello, two of the crashes were caused by extensions - in particular the "TimeLineRemove.Com" extension that you have installed. please disable or remove it...

Disable or remove Add-ons

FredMcD
FredMcD
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In the address bar, type about:crashes. Note: If the report does not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.