Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox crashes

  • 1 réponse
  • 1 a ce problème
  • 12 vues
  • Dernière réponse par Moses

rrakocza
rrakocza
more options

updated Firefox and tested for the crash in safe mode, still crashes got troubleshooter 1.1a instaélled.

https://crash-stats.mozilla.com/report/index/fda9ecaf-4842-4aec-8483-915972140513

sometimes blue screen of death pairs to this every day problem.

sometimes this everyday problem is followed by the blue screen of death with bccode 50.

updated Firefox and tested for the crash in safe mode, still crashes got troubleshooter 1.1a instaélled. https://crash-stats.mozilla.com/report/index/fda9ecaf-4842-4aec-8483-915972140513 sometimes blue screen of death pairs to this every day problem. sometimes this everyday problem is followed by the blue screen of death with bccode 50.

Toutes les réponses (1)

Moses
Moses
  • Moderator
more options

Hi,

Your crash report signature (nsContentList::PopulateSelf(unsigned int)]) was matched with bugs 620122 and 710160. Bug 620122 was fixed in Firefox 9.

it looks like user.js is currently active in Firefox. The user.js file is only present if you or other software has created this file and normally it wouldn't be there.

You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can get to the profile folder below:

  • Help > Troubleshooting Information > Profile Directory > Show Folder

or

  • Go to about:support and click Show Folder next to Profile Directory.