Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Windows 7 restarts in a guest profile after updating to Firefox 15.0.1

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 4 näyttöä
  • Viimeisin kirjoittaja User6u65t

more options

Win 7 64-bit works normally after installing the FF 15.0.1 update. But when I quit and restart, Win 7 uploads to a guest profile (and a totally new empty desktop). I had to go into Win safe mode and do a recovery (i.e. a point before the FF update) to get back to my original profile with all the usual files and documents. This has happened 3 times. Any advice or assistance is much appreciated.

Win 7 64-bit works normally after installing the FF 15.0.1 update. But when I quit and restart, Win 7 uploads to a guest profile (and a totally new empty desktop). I had to go into Win safe mode and do a recovery (i.e. a point before the FF update) to get back to my original profile with all the usual files and documents. This has happened 3 times. Any advice or assistance is much appreciated.

Kaikki vastaukset (1)

more options

I had the same problem. Went through a lot to try and get my profile back. Now it just happened again when updating 15.0.1 to 16.0.1.