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I have no printing opotions

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From my shopping cart I can't print my invoices. I click print however the "how many copies" is grayed out and will not let me go into printing properties. It is not the printer, re-installed drivers, works fine.

From my shopping cart I can't print my invoices. I click print however the "how many copies" is grayed out and will not let me go into printing properties. It is not the printer, re-installed drivers, works fine.

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