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I have already asked my question twice

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on the computer with this firefox problem before I downloaded firefox 4 I removed firefox from my computer using my windows XP control panel,

on the computer with this firefox problem before I downloaded firefox 4 I removed firefox from my computer using my windows XP control panel,

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Your original question is here - locking this thread.
https://support.mozilla.com/en-US/questions/819958?s=&as=s