We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

When I try to start Firefox a user control box opens. I have lost the link to Windows 7 because I made a mistake and clicked on compatability. Can you help?

  • 1 vastaus
  • 8 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Vinit Wankhede

more options

Problem started yesterday. A message kept flashing on screen stating that a script was running in the background which might affect programs running. Clicking yes to close the program did not work as the message kept flashing up. Clicking no did not work either, so I logged off. I then found there was a problem with MacAfee, which I cured. This stopped the message from reappearing. However, since then I have not been able to access Firefox, which is definitely my preferred browser. However I do not want to instal Firefox again if I can avoid this as I don't want to lose my bookmarks.

Problem started yesterday. A message kept flashing on screen stating that a script was running in the background which might affect programs running. Clicking yes to close the program did not work as the message kept flashing up. Clicking no did not work either, so I logged off. I then found there was a problem with MacAfee, which I cured. This stopped the message from reappearing. However, since then I have not been able to access Firefox, which is definitely my preferred browser. However I do not want to instal Firefox again if I can avoid this as I don't want to lose my bookmarks.

Kaikki vastaukset (1)

more options

Please reinstall firefox with option to retain user data. Firefox files may have been corrupted due to that unresponsive scripts.

Please remove unnecessary addons to keep ur fox fast.