Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I'm on a G3 iMac. On a "new to me" G5 iMac; I moved Firefox 3.5.6 from the G3. When I open Firefox the G5 says "quit Firefox, Firefox is open, can't have >1 copy open". Firefox isn't open, only finder. What to do?

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja cor-el

ReneeMW
ReneeMW
more options

There was a Firefox 3.6 installed on the G5 by a friend, but my profile was not installed. To be sure of compatibility, I trashed the Firefox 3.6 and copiedFirefox 3.5.6 from the G3 (where it runs fine) to the G5. I also copied my profile. On the G5, I had moved the Firefox icon onto the dock. I checked finder and there is only one application of Firefox on the G5 hard drive. Just now I started the G5; when I had finder, I clicked on the Firefox application on the dock. A message opened saying: Close Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

There was a Firefox 3.6 installed on the G5 by a friend, but my profile was not installed. To be sure of compatibility, I trashed the Firefox 3.6 and copiedFirefox 3.5.6 from the G3 (where it runs fine) to the G5. I also copied my profile. On the G5, I had moved the Firefox icon onto the dock. I checked finder and there is only one application of Firefox on the G5 hard drive. Just now I started the G5; when I had finder, I clicked on the Firefox application on the dock. A message opened saying: Close Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

Kaikki vastaukset (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Wild guess: if you copied your profile while Firefox was running, there might be a lock file in your profile preventing Firefox from starting. Check out this article for more information: Profile in use - MozillaZine Knowledge Base.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you copy profiles.ini as well or registered the copied profile by creating a new profile and set the location to that copied profile?

See http://kb.mozillazine.org/Recovering_a_missing_profile