We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Can not play files from BBC iPlayer since latest update

  • 4 vastausta
  • 100 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja Rio50

mezhaheleena
mezhaheleena
more options

Since the latest update of Firefox (3.6.8) I have trouble playing the programmes offered by the BBC. The website works fine, but the programmes won't play.

I tried adjusting settings and renewing plugins/add ons, but that didn't help.

Any ideas on which settings I should check, or what else I can do to solve this?

Since the latest update of Firefox (3.6.8) I have trouble playing the programmes offered by the BBC. The website works fine, but the programmes won't play. I tried adjusting settings and renewing plugins/add ons, but that didn't help. Any ideas on which settings I should check, or what else I can do to solve this?

Kaikki vastaukset (4)

paw
paw
more options

I have had this a couple of times. Suddenly start to happen and my kids start moaning that they cant watch the BBCi player. I tracked it down to my firewall and not all the other comments posted elsewhere through google help sites. In my firewall rules (Online Armor), I deleted a rule for Plugin-container.exe. It then worked. I have done this twice now, once about a month ago and today. Both times it starts to play again. Thanks

mezhaheleena
mezhaheleena Kysymyksen kysyjä
more options

That seems to have done the trick; thanks!

(I'm sorry it took a while before I could reply; I got stuck in a loop here at the support site where I had to sign in but couldn't because I was already signed in...)

bunjy05
bunjy05
more options

I have this same issue, but I don't use a firewall, or not sure how this works. Can ou go through this again in more detail? btw, I'm using a Mac OSX

Rio50
Rio50
more options

I have this problem that it plays on internet explorer but not on Firefox 3.6.19

Here is the link I am referring to.

http://www.bbc.co.uk/iplayer/console/b012rf9l