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I can no longer print email from my gmail account. when I select "print all" ling a dialog box opens trying to save file & firefox locks up

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I can no longer print email from my gmail account. when I select "print all" link, a dialogue box opens attempting to save as file type .xls. another dialogue box says firefox is preparing file... meanwhile firefox locks up.

I can no longer print email from my gmail account. when I select "print all" link, a dialogue box opens attempting to save as file type .xls. another dialogue box says firefox is preparing file... meanwhile firefox locks up.

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I have no problems printing from windows explorer

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Is your printer selected? Or are you printing to XLS?