Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Can no longer save bookmarks as of a week ago

  • 4 vastausta
  • 1 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja cor-el

Holly G
Holly G
more options

As of a week or two ago I can no longer save URLs to bookmarks folders in my bookmarks toolbar. I can drag and drop it but nothing happens, does not save in that folder. Neither can I save a URL via clicking on the star then choosing a folder. Doesn't stick in the folder. How can I fix this.

As of a week or two ago I can no longer save URLs to bookmarks folders in my bookmarks toolbar. I can drag and drop it but nothing happens, does not save in that folder. Neither can I save a URL via clicking on the star then choosing a folder. Doesn't stick in the folder. How can I fix this.

Kaikki vastaukset (4)

Holly G
Holly G Kysymyksen kysyjä
more options

Also my bookmarks file is not write-protected, I checked.

Holly G
Holly G Kysymyksen kysyjä
more options

Also I am on a Mac and my Firefox is fully updated.

bhaskararyson
bhaskararyson
more options

I have also the same problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use Sync, best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).